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Director of Operations

PeaceHealth is seeking a Director of PeaceHealth Medical Group Operations for a 1.0 full time equivalent Exempt position. This position will be working Day shift with shift durations of Variable. There is no place in the world like Ketchikan, Alaska. A coastal town nestled in southeast Alaska, its residents live a truly unique and adventurous lifestyle surrounded by rich art, culture and breathtaking natural beauty.   Other perks of residing in Ketchikan include: Housing with world class views! We offer a hospital-based day care with minimal cost to employees. Warm, engaging, and welcome community. World class salmon fishing (It's the "Salmon Capital of the World," after all).   Kayaking the local waters and easy access to seven state parks located on the island. Enjoying incredible seafood cuisine - not only is the salmon fresh, restaurants serve up some of the best halibut, crab, shrimp, oysters and clams, all of which are locally sourced. Top notch schools, with various charter schools, an alternative high school and a University of Alaska Southeast campus.    In this role, the Director of Medical Group Operations is responsible for partnering with the Medical Director and Vice President to facilitate successful accomplishment of financial, operational and quality goals; engagement of providers, managers and staff; and for creating and implementing a vision for the division which includes a culture of clinical and service excellence, continuous improvement, and compassionate care. This position oversees operations for multiple departments with more than 5 managers/supervisors and 90 plus staff and providers.   Qualified candidates must have: Requires a bachelor's degree, preferably in business or healthcare management; Master's Degree in business or healthcare management preferred.                     5+ years of progressively responsible clinic management experiencerequired. Must possess understanding of the clinical and operational processesrequired to care for patients in a complex medical practice setting. Provider relationship building skills JOB SUMMARY Responsible for: partnering with the Medical Director and Vice President to facilitate successful accomplishment of financial, operational and quality goals; engagement of providers, managers and staff; and for creating and implementing a vision for the division which includes a culture of clinical and service excellence, continuous improvement, and compassionate care.    ESSENTIAL FUNCTIONS Serves as a strategic and working partner with the Medical Director, Vice President and senior clinic leadership to develop and achieve division plans for financial performance, clinical quality, service excellence and patient centered priorities.   Overall accountability for operational and financial performance. Provides input to strategic planning and implements strategic initiatives.  Ensures that division plans align with PHMG strategic, financial and operational plans, and with other network initiatives.  Leads and oversees implementation of medical group and division initiatives congruent with annual operating plan. Full employment authority for clinic managers, senior clinic managers, and special administrative positions. Oversees financial performance for division services and is accountable to collaborate with Medical Director and Vice President and leads timely adjustments to achieve financial goals. Provides mentoring, oversight, and direction for the growth, and development of division managers and supervisors.  Guides department managers in the implementation of systems and processes to maintain compliance and meet regulatory standards. Works with lead physician's and division managers to assist in the management of clinics and services as needed and effectively engages physician leadership in issues which affect clinic providers.  A primary objective is for the Director to remove obstacles and barriers in order for the department leadership to reach their goals. Promoting and support process and quality improvement initiatives. Identifies and develops new service line(s). Responsible for talent development/management and succession planning. Builds and maintains excellent working relationships with all physicians, managers, and staff across PHMG and the network with a focus on ensuring competency, compassion, and patient-centeredness. Reports physician practice data to employed physicians. Manages compliance for PBE and/or critical access site/clinic if applicable. Performs other duties as assigned.   QUALIFICATIONS EDUCATION: Bachelor's degreerequired, preferably in business or healthcare management. Master's Degree in business or healthcare management preferred.   EXPERIENCE/TRAINING:                               Minimum of five years of progressively responsible clinic management experiencerequired. Minimum of five years business management experiencepreferred. Must possess understanding of the clinical and operational processesrequired to care for patients in a complex medical practice setting. Experience in process improvement methodology and certification preferred.   LICENSE/CERTIFICATIONS            For licensed and/or certified/registered clinician, must have a current registration/certification or license in State. Current Basic Life Support (BLS) required at date of hire.   OTHER SKILLS:   Demonstrated leadership skills with a focus on team building and business management. Knowledge of and experience with continuous improvement techniques and methodologies. Demonstrated competence in financial and business planning, analysis and management. Understanding of strategic planning processes and methodologies. Proficient in the use of computers including MS Office applications Excellent interpersonal and communication skills, both written and verbal   KETCHIKAN PHYSICAL/COGNITIVE REQUIREMENTS: Work requires normal amounts of physical effort.     Ability to lift objects weighing 50 lbs. or less.               Work requires frequent exposure to minor cold, heat, poor ventilation or sharp instruments. Reasonably anticipated exposure to blood and body fluids daily. Job duties frequently require intense concentration and attention to detail (34-65% of work time).   Pleaseapply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.   About PeaceHealth   PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. Req ID: 165969
Salary Range: NA
Minimum Qualification
5 - 7 years

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